At eQUIP we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, stored, and distributed by eQUIP. This policy also applies to eQUIP's website www.equipyourself.com.au.
eQUIP is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au.
- 1. Collection of personal information
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eQUIP collects limited personal information such as title, name, contact details (address, phone and fax) and e-mail address. We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:
- contact us for further information;
- participate in surveys and other types of research;
- enter a promotion, sweepstake, or contest hosted by eQUIP;
- subscribe to our mailing list;
- register your details on our web site;
- submit a job application or résumé
- 2. Other information we may collect
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For statistical purposes we collect anonymous information on web site activity (such as top pages viewed, the number of pages viewed, the number of sessions, most popular session times). We use this data to evaluate our web site performance and to improve the content we display to you.
To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No personal information is collected on these occasions.
- 3. Use of cookies
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Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.
- 4. How we use your information
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eQUIP uses your information to better understand your needs and provide you with better service.
Specifically, eQUIP uses personal information:
- To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives.
- To keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to "opt-out" from this activity at any time.
- For planning, product development or research purposes.
- 5. Use and disclosure of personal information
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We will only send personal information about you to other organisations when:
- We have your consent to share the information;
- We need to share your information in order to provide the product or service you have requested;
- We need to send your information to companies that are contracted to eQUIP e.g. mailing houses, IT service providers, service providers (e.g. assemblers, repairers), web developers, marketing agencies; or
- We are required or authorised by law to disclose the information.
Such information remains under Strandbags Group Pty Ltd custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements.
- 6. Quality of personal information
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eQUIP's goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. No fee applies to correction of personal information.
- 7. Third-party web sites
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Links to third party web sites on www.equipyourself.com.au are provided solely as a convenience to you. If you use these links, you will leave eQUIP's site. eQUIP is not responsible for any of these sites, their content or their usage of your personal information.
- 8. Access to personal information
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Should you wish to access your personal information, please contact our Privacy Officer. A $25 administration fee will be charged for the retrieval of any personal information.
- 9. Opt-out
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If, for any reason, you would like to be removed from our mailing lists, please complete the "opt out form".
- 10. Security
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eQUIP is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.
- 11. Changes to this statement
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eQUIP may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our web site.
- 12. Contact
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- eQUIP
- C/o Strandbags Group Pty Ltd
- Locked Bag 77
- St Ives NSW 2075
- Australia
- Tel: 61-2-9479 7888
